There are many good reasons for communities to offer tech support to their residents.
First, it can make the lives of residents better. Many seniors use technology for lots of things like staying in touch with others, having fun, and finding information and services. By offering tech support, the business can help make sure residents can use and enjoy their technology.
Second, tech support can make life easier for staff. If residents have trouble with their gadgets or have technical problems, we'll handle it, freeing up staff to do other things.
Third, tech support can be a good way to attract and keep residents. As technology becomes more important, seniors and their families may be more likely to choose a community that offers tech support. This can be good for business.